Thank you for shopping with us! We take pride in the quality of our products and want to ensure your satisfaction. Please review our return policy below:
Return Eligibility:
– We only accept returns on unopened items.
– Returns must be initiated within **10 days** of the purchase date.
How to Return:
1. To initiate a return, please contact our customer service team at goodfellasfinecigrs@yahoo.com or 217-422-6383.
2. Provide your order number and reason for the return.
3. You will receive instructions on how to return the item.
Conditions for Returns:
– Items must be in their original, unopened packaging.
– Please ensure the item is securely packaged for return shipping to prevent damage.
Refund Process:
– Once we receive the returned item and confirm its condition, we will process your refund to the original payment method.
– Please allow up to **7 business days** for the refund to reflect in your account.
Non-Returnable Items:
– We cannot accept returns on opened or used items, as well as gift cards or promotional items.
Thank you for your understanding! If you have any questions about our return policy, please don’t hesitate to reach out.
Goodfellas Fine Cigars
goodfellasfinecigars.com
goodfellasfinecigars@yahoo.com 217-422-6383
Happy smoking!